Terms and Conditions

Casa Ren Studio Ltd
Last updated: 28 August 2026


1. Who we are and how these Terms work

These Terms and Conditions (“Terms”) apply to your use of the Casa Ren Studio Ltd (“Casa Ren Studio”, “we”, “us” or “our”) website at www.casarenstudio.com (the “Site”) and to any digital products, templates, website templates, resources, tutorials or services you purchase from us (the “Products”).

By using the Site or purchasing, downloading or accessing a Product, you agree to these Terms and to our separate Licence where applicable.

You must be at least 18 years old, or the age of majority in your country, to purchase our Products.


2. Privacy and cookies

We handle your personal data in accordance with our Privacy Policy and use cookies as described in our Cookie Policy.

Both are available on the Site and should be read alongside these Terms.


3. Products and product information

We take care to describe our Products as accurately as possible.

Before purchasing, please read the full product description, compatibility information and any software or platform requirements shown on the relevant product page.

Colours, proportions, imagery and layouts may appear slightly different depending on your screen, device, browser, software or any customisation you make.

Product previews and example websites are intended to demonstrate the design and potential use of a Product. They do not guarantee that your finished website, document or business will achieve the same appearance, performance or outcome.

We may refine or update Products over time. A later version of a Product may therefore differ from the version originally purchased.


4. Purchases and pricing

Prices are shown on the Site and may change at any time.

The price that applies to your order is the price shown at checkout when you purchase. Later price increases, reductions, promotions or discounts do not apply retrospectively.

Promotional offers may be changed, withdrawn or limited at any time before purchase.

Unless expressly stated otherwise, the price of a Casa Ren Studio Product does not include third-party subscriptions, software, domains, plugins, applications, fonts, hosting or other services that you may choose or need to use alongside it.

Any taxes or charges shown at checkout will be applied as required.


5. Digital products, delivery and cancellations

Our Products are primarily digital.

Depending on the Product, access may be provided immediately after checkout or delivered within the timeframe stated on the relevant product page.

Website templates may require us to send an invitation or transfer the template to the email or account details supplied by you. You are responsible for providing accurate information so that we can complete delivery.

Where digital content is supplied immediately, UK consumer law may require you to expressly agree to supply beginning during the 14-day cancellation period and acknowledge that you will lose your right to cancel once supply begins.

Where required, we will ask for this agreement as part of the purchase process.

Once digital content has been supplied in circumstances where your cancellation right has validly ended, we do not offer refunds simply because you change your mind, decide not to use the Product, no longer require it or later choose a different platform or direction.

Nothing in these Terms removes any refund, cancellation or other rights you are legally entitled to.

If there is a genuine problem with your order or you believe a Product has not been supplied as described, please contact us.


6. Licence and intellectual property

Purchasing a Product gives you a licence to use it. It does not transfer ownership of the underlying design, content or intellectual property.

Your use of our Templates is also governed by our separate Licence, which explains what you may and may not do with them.

All copyright and intellectual property rights in our Site, Products and original materials belong to Casa Ren Studio Ltd or, where applicable, the relevant rights holder.


7. Third-party software and platforms

Our Products may be designed to work with third-party platforms and software including Squarespace, Canva, Adobe InDesign, Microsoft PowerPoint, Google Sheets, Google Drive, Shopify and the platform used to host our tutorials and resources.

These businesses operate independently from Casa Ren Studio.

Unless expressly stated otherwise, any account, subscription, paid plan, domain, application, plugin or additional service offered by a third party is separate from your purchase from us.

You are responsible for reviewing and accepting the third party’s own pricing, terms, privacy policies and subscription conditions.

We do not control third-party platforms and cannot guarantee that their:

  • prices or plan structures will remain the same

  • free features will continue to be free

  • functionality or features will remain unchanged

  • software will remain available indefinitely

  • interfaces, policies or technical requirements will remain the same

  • services will always be free from outages, errors or interruptions

A change made by a third-party provider does not mean that Casa Ren Studio has changed the Product itself.


8. Canva and other design software

Some of our design Templates can be used with a free Canva account and do not require Canva Pro unless expressly stated otherwise on the product page.

You may choose to subscribe to Canva Pro or another paid Canva service, but this is entirely separate from your Casa Ren Studio purchase.

Any Canva subscription, upgrade, renewal or charge is between you and Canva. Casa Ren Studio is not responsible for Canva pricing, billing, renewal terms or changes to the features available on free or paid plans.

The same principle applies to any other optional third-party software or subscription you choose to use with our Products.


9. Squarespace website templates

Our Squarespace website templates are created for the Squarespace version stated on the relevant product page.

They provide the design, layout and page structure of a website. They do not alter or control Squarespace’s underlying platform, hosting, functionality or technical infrastructure.

To publish a Squarespace website, you will need an eligible paid Squarespace website plan.

Squarespace plan fees are separate from the price of your Casa Ren Studio website template and are paid directly to Squarespace.

You are responsible for choosing the Squarespace plan that is appropriate for your requirements.

Squarespace may change its plans, pricing, features, restrictions, trial periods or services at any time. These decisions are outside Casa Ren Studio’s control and do not create an obligation for us to refund the Template.


10. Squarespace trials and discounts

Where available, we may provide access to an extended Squarespace trial or a discount on an eligible Squarespace subscription through our status within the Squarespace Circle programme.

Any trial period, discount or other Squarespace benefit is ultimately provided through Squarespace and may be subject to its own eligibility requirements and terms.

The length, value or availability of these benefits may change if Squarespace changes its programme.

The current benefit available at the time of purchase will be described on the relevant product page.

A change or withdrawal by Squarespace of a trial, discount or partner benefit that is outside our control does not alter your licence to use the Casa Ren Studio template itself.


11. Domains

A domain name is not included with a website template unless expressly stated otherwise.

You are responsible for purchasing, renewing, maintaining and connecting your own domain.

Your domain may be purchased through Squarespace or another domain provider.

We may provide tutorials explaining how to connect a domain, but the domain itself and any associated charges, renewals, DNS settings or third-party services remain your responsibility.

Casa Ren Studio is not responsible for a domain expiring, becoming unavailable, being registered by another party or failing because of an issue with your domain provider or account.


12. Existing websites and content

If you use one of our Templates with an existing website, you are responsible for protecting any existing content, settings, analytics, SEO information, domains, integrations or other material before making changes.

We recommend keeping appropriate records or backups where possible before making substantial changes to an existing site.

Changing platform, rebuilding an existing website or changing its structure may affect page layouts, URLs, content placement, analytics, integrations, technical settings and search visibility.

You are responsible for reviewing your existing website and preserving any information, settings or content that you wish to retain before making changes.

You are also responsible for reviewing your finished website carefully before publishing it.


13. Website customisation

Website templates are designed to be customised.

You are responsible for the changes you make, including your own imagery, written content, project information, page names, links, colours, fonts, integrations and other additions.

Our tutorials explain how to work with the Template, but we cannot guarantee that every customisation you choose to make will work as intended.

Significant changes, additional code, third-party plugins or alterations outside the structure demonstrated in our tutorials may require additional technical or professional support.

Unless expressly included in your purchase, bespoke web design, development, troubleshooting, coding, content entry and ongoing website maintenance are not included.


14. Website performance, enquiries and sales

A website template is a design product. It is not a guarantee of business performance.

We do not guarantee that purchasing or using a website template will:

  • increase enquiries, bookings or leads

  • increase sales or revenue

  • improve conversion rates

  • attract press, clients or collaborators

  • increase website traffic

  • improve engagement or time spent on your website

  • produce any particular commercial result

Website performance depends on many factors outside the Template itself, including your work, reputation, imagery, content, pricing, marketing, audience, competition and wider market conditions.


15. SEO and search rankings

Our website templates are not sold as an SEO service and we do not guarantee any particular search-engine position, level of organic traffic or number of enquiries.

Search rankings are controlled by search engines and can change at any time.

If you move an existing website onto a new platform, change its structure, URLs, content, page hierarchy, metadata or technical setup, this may affect existing rankings, traffic and visibility.

You are responsible for reviewing and preserving any SEO settings that are important to your existing website, including redirects, page titles, descriptions, URLs and other search-related information.

We recommend taking appropriate SEO advice before making significant changes to an established website where existing rankings or organic traffic are important to your business.

Casa Ren Studio is not responsible for reductions in rankings, traffic, enquiries or sales caused by platform changes, migrations, search-engine updates, your own customisation or other factors outside our control.

Unless expressly agreed as a separate service, SEO strategy, migration planning, redirect mapping, monitoring and ongoing optimisation are not included with your template purchase.


16. Third-party integrations

You may choose to connect third-party tools or services to your website, including mailing lists, analytics tools, booking services, ecommerce services, social platforms, payment providers or other integrations.

These services are supplied and controlled by their respective providers.

We cannot guarantee that a third-party integration will remain compatible with Squarespace or with your website indefinitely.

If an integration changes, stops working, becomes paid, closes or is removed by Squarespace or its provider, this is outside Casa Ren Studio’s control.

Unless specifically agreed otherwise, support for third-party integrations is not included with your Template purchase.


17. Website speed and accessibility

We design our website templates with care, but the performance of your finished website will depend significantly on the content and customisation you add.

Large images, video, external scripts, custom code, fonts, applications and third-party integrations can affect loading speed and performance.

You are responsible for optimising the content you upload and checking your finished website across the devices and browsers relevant to your audience.

You are also responsible for ensuring that your final website meets any accessibility requirements that apply to your business or jurisdiction.


18. Website legal requirements

Our website templates may include example layouts or areas where you can add privacy information, terms, policies, contact information or other legal content.

We do not provide legal policies for your business unless explicitly stated otherwise.

You are responsible for ensuring that your finished website complies with the laws and regulations that apply to you, including those relating to privacy, cookies, data protection, ecommerce, accessibility, marketing and consumer information.

Any example wording included within a Template is provided as a guide only and should not be treated as legal advice.


19. Use of our other Templates

Our presentation, document and other design Templates are tools designed to support your studio.

You are responsible for all edits, customisation and information you add.

You should check the final document carefully before sending, publishing or relying on it.

Our Templates do not guarantee that:

  • a prospective client will enquire

  • a proposal will be accepted

  • a project will be won

  • a client will approve a design

  • your business will achieve a particular level of revenue or success

Your professional judgement and the way you run your studio remain your responsibility.


20. FF&E and spreadsheet Templates

Our FF&E schedules, budget trackers and other spreadsheet-based Templates are organisational tools for studio use.

They are not accounting, bookkeeping or invoicing software and do not replace professional financial, tax or legal advice.

You are responsible for entering and maintaining accurate information, including quantities, prices, currencies, taxes, supplier information and client information.

Although we take care when creating formulas and calculations, you must independently check figures before relying on them to place orders, invoice clients or make financial decisions.

Changes that you make to formulas, sheets, links or structure are your responsibility.

You should keep your own backups and use available version-history tools.


21. Sensitive information in spreadsheets

Some spreadsheet Templates may contain areas for internal pricing, notes, mark-ups, margins or other commercially sensitive information.

Hidden rows, columns or sheets can potentially be revealed by somebody with access to an editable file.

If you share information externally, you are responsible for checking what the recipient can access.

We recommend supplying an appropriately checked PDF or read-only version where sensitive internal information should not be visible.

If you choose to share a live or editable spreadsheet, you do so at your own discretion.


22. Tutorials, guidance and support

Where a Product includes tutorials or support, the amount and duration of that support will be stated on the relevant product page.

Tutorials are designed to guide you through the Product and its intended use.

Support does not include unlimited custom design, development, business advice, SEO work, platform administration or work that falls outside the scope described when you purchased.

Where a fixed support period is included, it begins at the point stated on the relevant product page.

We may direct you to Squarespace, Canva or another provider where an issue relates to their platform rather than the Casa Ren Studio Product.


23. Access to tutorials and digital resources

Tutorials and supporting resources may be hosted through a third-party platform.

We aim to keep purchased resources reasonably accessible, but we cannot guarantee that a particular third-party hosting provider or delivery method will remain available indefinitely.

If we change the platform used to deliver resources, we may provide access through an alternative reasonable method where appropriate.

You are responsible for maintaining your own account access details and keeping any downloaded files or customised versions you wish to retain.


24. Updates and future versions

Your purchase is for the Product and features described at the time you purchase.

Unless expressly stated otherwise, purchasing a Product does not include a lifetime entitlement to future redesigns, new editions, new features, new formats or future versions.

We may choose to provide updates at our discretion.

A newer version becoming available does not make an earlier version defective and does not create a right to a free upgrade or refund unless we expressly state otherwise.


25. Your content and permissions

You are responsible for everything you add to our Templates or publish through a website created using them.

You must have the necessary rights or permission to use any photography, imagery, logos, fonts, video, written content, trademarks or other material you add.

Casa Ren Studio is not responsible for claims arising from material supplied, uploaded or published by you without the necessary permission.


26. Professional and legal advice

Our Products and resources are intended as design tools, examples and educational guidance.

They do not constitute legal, financial, tax, accounting, architectural, structural, engineering or other regulated professional advice.

Any example processes, policies, forms, wording, fee structures, design stages, drawings or other information should be reviewed and adapted to suit your own business and jurisdiction.

You remain responsible for how you operate your business and for obtaining appropriate professional advice where needed.


27. Compatibility and technology

We create our Products for the software, platform or format described on the relevant product page.

Technology changes.

We cannot guarantee indefinite compatibility with future software versions, operating systems, browsers, devices or platform updates that did not exist when the Product was supplied.

Where a third-party update materially changes the way a Product works, we may provide guidance or updates at our discretion, but we do not promise lifetime technical compatibility.

This does not affect your legal rights where a Product was faulty, misdescribed or otherwise did not meet applicable legal requirements when supplied.


28. Events outside our control

We are not responsible for delay or failure caused by events genuinely outside our reasonable control.

This may include widespread internet or hosting failures, third-party platform outages, cyber incidents affecting third-party providers, changes imposed by software providers or other events we could not reasonably prevent.

Where an issue is within our control, we will deal with it in accordance with these Terms and your applicable legal rights.


29. Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

We remain responsible for providing our Products and any services with the standard required by applicable law.

However, we are not responsible for losses caused by matters outside our control or by your own decisions, customisation, content, data, platform choices or use of a Product outside its intended purpose.

Where permitted by law, we are not responsible for indirect or unforeseeable business losses arising from the use of our Products, including loss of revenue, profit, opportunity, data or business where that loss was not caused by a breach on our part.

Nothing in these Terms affects any statutory rights you may have.


30. Business purchases

Our Products are primarily designed for interior designers, studios and other creative businesses.

Where you purchase wholly or mainly for the purposes of your trade, business, craft or profession, you are purchasing as a business rather than as a consumer.

Any consumer rights that apply only to individuals acting outside their trade or profession may therefore not apply to that purchase.


31. Changes to these Terms

We may update these Terms from time to time to reflect changes to our Products, services, platforms, business practices or applicable law.

The version that applies to your purchase will generally be the version in place when you made that purchase, except where a later change is required by law or relates to your ongoing use of the Site or services.

The latest version will always be published on the Site with its updated date.


32. If part of these Terms cannot be enforced

If any part of these Terms is found to be unlawful or unenforceable, the remaining sections will continue to apply.


33. Governing law

These Terms are governed by the laws of England and Wales.

If you purchase as a business, the courts of England and Wales will have exclusive jurisdiction over any dispute relating to these Terms.

If you purchase as a consumer, nothing in this section prevents you from exercising any rights you have under the mandatory laws or courts applicable to you.


34. Contact

If you have any questions about these Terms, please contact:

Casa Ren Studio Ltd
info@casarenstudio.com